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Quality Engineer – Electronic Device Manufacture

Summary:

Description: Quality Engineer - Electronic Device Manufacture
To £45000
Basingstoke

Our client a manufacturer if hand held electro-mechanical instruments are now seeking an experienced quality engineer who has an excellent understanding for the assembly of electro-mechanical devices, Box build assembly and electronic packaging and ideally be fully conversant with ISO9001 and ISO13485.

Suitable candidates for this role MUST be excellent communicators with a proven track record of liaising with suppliers and customers in a highly professional way whilst ensuring objectives are achieved and in agreement from all parties involved.

Responsibilities:

*Performing investigations into all returns, complaints, non-conformances and any other post-market issues
*Perform necessary quality activities (in conjunction with customer services, engineering, production and customers as required) to determine and document root-causes for identified non-conformances/issues
*Implementing corrective action to reduce or eliminate cause of customer service issues
*Gathering of data from product returns, service activities, complaints and customer feedback on a monthly basis to provide trending analysis on quality issues and performance metrics in line with KPIs in preparation for QRB and Management Review of the service data
*Ensure refurbishment and service level agreements (SLA) activities are established, implemented, monitored and adhered to in line with QSM protocols
*In the execution of the items above, provide support on quality matters to, Management Review, QRB, Customer Services and Quality team
*Support Operations and Service department with NCR issues
*Apply sound systematic problem-solving methodologies in identifying, prioritising, communicating, and resolving quality issues
*Participate in the improvement of the service operations process, i.e. review and approval of service instructions and processes
*Help facilitate continuous improvement and learning across all functional areas through training and communication of quality initiatives


Core skills:

*An HND or relevant degree in an engineering/technical discipline or equivalent
*Background in either quality engineering of whole/finished electronic devices
*Experience of electronic devices manufacturing
*Experience in managing customer services quality and performance perspective i.e. meeting customer's expectations and ensuring they deliver as specified
*Experience in fault finding/investigation, to establish and document root-causes for identified non-conformances/issues, to identify appropriate corrective changes and to implement those changes in a manufacturing organisation that services customer products
*Experience of working within an organisation operating an engineering quality system and meeting regulatory requirements
*Hands-on experience of working to and implementing procedural changes to better meet the requirements of ISO9001/13485
*Good written English and attention to detail for written reports and PC literate with good Excel skills for data analysis

This is an interesting role you would expect when working for an SME. You will be reporting to the Quality Systems Manager to perform the activities necessary to provide quality/technical support for the company's quality activities in line with their Quality Management System.

For more information and to apply for this position, please send your CV with a covering email to explain why you feel you should be considered for this post.
By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us to finding you work on your behalf. If you do not wish your CV to be sent to our client then you must clearly state this to us.
iNTECH Recruitment act as both an employment agency for all permanent positions and as an employment business for temporary contract positions.

Please note: All calls are recorded for training, quality and business purposes.

Type: Permanent

Location: Hampshire

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