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Customer Service Technician


Description: Customer Services/Field Technician

My client are currently recruiting for a Customer Services/Field Technician, based at our new production facility in Burnley. The successful candidate must me self-disciplined and be able to work methodically under their own initiative remotely.

This is an exciting opportunity for the right person who enjoys regular travel abroad.
Duties will include:-

*Installation of machines and ancillaries on customer sites
*Liaison with customers and end users
*Trouble shooting and problem solving
*Working in the field including worldwide travel
*Key Competencies & Qualifications
*This role will suit an individual who has an engineering background, a Mechanical or Electrical engineering qualification is desirable, however an in depth knowledge of machine build is required
*Ability to read and work to detailed drawings
*Excellent communication and problem solving skills are essential
*Ability and willingness to travel overseas at short notice essential.
*Experience of the carpet processing industry is desirable
*Be able to demonstrate a professional & courteous manner towards customers, end users and colleagues
*Have a good telephone manner
*Good planning and organising skills
*IT literate
*Good Numeracy and Literacy skills
*Must be culturally aware.
*Passion and enthusiasm with a can do attitude
*Must be reliable and trustworthy
*Be able to work as part of a team
*Additional training and support will be given to the successful candidate.

In addition to a long-term career prospect the position also offers
*Competitive Salary
*Time and a half paid while travelling and working away
*All expenses paid while travelling and working away
*Generous Pension Scheme
*33 days holiday (including public holidays)
*8 - 10 months of the year working away either abroad or in the UK -

For more information and to apply for this position, please send your CV with a covering email to explain why you feel you should be considered for this post.
By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us to finding you work on your behalf. If you do not wish your CV to be sent to our client then you must clearly state this to us.
iNTECH Recruitment act as both an employment agency for all permanent positions and as an employment business for temporary contract positions.

Please note: All calls are recorded for training, quality and business purposes.

Type: Permanent

Location: Lancashire

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